GUEST DATA PRIVACY POLICY
Samri Apartments is committed to safeguarding your personal data in accordance with the Kenyan Data Protection Act (2019) and international hospitality privacy standards.
When you reserve an executive suite, inquire via email, or dispatch our free Nissan Serena shuttle service, we collect personal information necessary to deliver seamless beachfront luxury hospitality:
- Guest Verification Data: Full Name, Phone/WhatsApp Number, Email Address, and National ID/Passport details upon check-in.
- Transport & GPS Location: Pickup locations, live GPS markers, and travel schedules provided when requesting shuttle service.
- Reservation Details: Stay duration, guest counts, special requests, and payment confirmation receipts.
Your personal information is processed strictly for legitimate hospitality purposes:
- Confirming executive 2-bedroom suite bookings and issuing booking receipts.
- Coordinating complimentary SGR, Moi Airport, Island, and Mtwapa shuttle pickups with our executive transport driver.
- Fulfilling legal obligation reports required by coastal hospitality authorities in Mombasa, Kenya.
We maintain strict technical and organizational safeguards to ensure your personal details remain strictly confidential:
- Zero Data Selling: We never sell, rent, or trade guest personal information or phone numbers to third-party advertisers.
- Encrypted Channels: WhatsApp dispatch requests and email communications are processed over secure, encrypted networks.
- Restricted Access: Only authorized Samri Apartments management and assigned transport personnel have access to pickup locations.
Under the Kenya Data Protection Act (2019), all guests visiting Samri Apartments possess the following rights:
- Right to Information & Access: Request a copy of all personal data held in our reservation registry.
- Right to Rectification: Request instant correction of inaccurate contact or booking details.
- Right to Erasure ("Right to be Forgotten"): Request complete deletion of personal records after checkout, subject to statutory tax retention requirements.